NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
leong163
Dec 09, 2014Novice
R7000 keep losing connectivity
Firmware version V1.0.3.80_1.1.38 Everyday, the router is dropping connection to all my devices (e.g. computer, NAS, TV, mobile, etc.) regardless it is wired or wireless connection. Someday, it ke...
- Dec 16, 2014Netgear support has sent me a beta firmware to test. It has been running for over 24 hours without connectivity problem. Initially, it was not working until I first did hardware factory reset. Directly applying the beta firmware did not work.
Thank you for all the people who have been given me the support and help. You are the best.
burbankd
Jan 04, 2015Aspirant
I too am having ongoing issues with connectivity. My spouse are both using the Netgear Nighthawk AC1900 Smart WiFi Router model R7000 from our two tablets, two laptops and one desktop PC. We were told to change the channel which I've done - the problem persists since changing channels, perhaps worse than before. I downloaded a zip file named wirelessnetview but it shows hundreds of others connected to our same channel. Does anyone know how I change the channels so my spouse and I are using different channels? The PC I am on now is the wired connection.