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Forum Discussion

leong163's avatar
leong163
Novice
Dec 09, 2014
Solved

R7000 keep losing connectivity

Firmware version V1.0.3.80_1.1.38 Everyday, the router is dropping connection to all my devices (e.g. computer, NAS, TV, mobile, etc.) regardless it is wired or wireless connection. Someday, it ke...
AC1900
Nighthawk
R7000
  • leong163's avatar
    leong163
    Dec 16, 2014
    Netgear support has sent me a beta firmware to test. It has been running for over 24 hours without connectivity problem. Initially, it was not working until I first did hardware factory reset. Directly applying the beta firmware did not work.

    Thank you for all the people who have been given me the support and help. You are the best.
bflobills's avatar
bflobills
Aspirant
Jan 20, 2015
leong163 wrote:
Netgear support has sent me a beta firmware to test. It has been running for over 24 hours without connectivity problem. Initially, it was not working until I first did hardware factory reset. Directly applying the beta firmware did not work.

Thank you for all the people who have been given me the support and help. You are the best.


I also have the random reboot issue on my R7000 and Netgear sent me beta FW to try also (under NDA agreement), but so far it hasn't helped - still getting random reboots perhaps 5-6 times per day.
They have send me another version to try, but I haven't had time yet as I work from home and cannot test/work at the same time.
I have installed my previous router (R6300v2) which has absolutely no problems with re-boots at all - solid as a rock with ~35 devices connected wired and wirelessly.
Some have said that Chromecast and tablets with Lolipop installed may be the culprit (I have both). Anyone else hear this?