Orbi WiFi 7 RBE973
Reply

Re: R7000 not restarting after hitting Wifi & WPS buttons

Dish
Aspirant

R7000 not restarting after hitting Wifi & WPS buttons

Looking for help with my r7000. It was installed and working fine for months but my son hit the Wifi WPS buttons and now it won't restart. I just have the power & internet lights on

I should say I'm tech challenged & currently without laptop or PC. I think I installed with a laptop and wonder if I need a hard connection to fix this. I just have an iPad & iPhone right now.

I thought resetting the router thru Genie but it won't let me login. I was connected to the router with iPhone & I tried iPad too but same result.

Do I need to restore factory settings & if yes, can I install without a PC connection? I have Comcast modem & wifi.

Any hep is so appreciated.
Message 1 of 3

Accepted Solutions
Dish
Aspirant

Re: R7000 not restarting after hitting Wifi & WPS buttons

I had to do a hard reset but it worked. Thank you for your advice

Problem resolved😀

View solution in original post

Message 3 of 3

All Replies
sktn77a
Virtuoso

Re: R7000 not restarting after hitting Wifi & WPS buttons

Did you remove power and reboot the router and still have the same problem?  If so, then yes, do a hard reset.  Wifi security password should be reset to default (which is printed on the router).

Message 2 of 3
Dish
Aspirant

Re: R7000 not restarting after hitting Wifi & WPS buttons

I had to do a hard reset but it worked. Thank you for your advice

Problem resolved😀
Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 3357 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi 770 Series