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Forum Discussion
Jaragon
Jan 02, 2022Star
R7000 not showing or allowing control of all connected devices
Router will show under access control all devices but on app or login not showing all or allowing control.
Jaragon
Jan 03, 2022Star
It's not working as it should. I used to be able to toggle my kids devices on and off as need be. Now I cannot. Also some devices cannot even connect again because they were toggled off when this happened.
plemans
Jan 03, 2022Guru
Jaragon have you tried downgrading a few versions? Maybe it did introduce an issue. Or try a factory reset and reinstall (not from a backup)?
fishsteve the version we usually recommend to people having issues with the R7000 is the 1.0.9.42 version. its very out of date but was the most solid/reliable version. But usually before we recommend people downgrade, we recommend a factory reset with a clean install (again not from a backup). Reason why is the R7000's firmware changed so much and sometimes old settings can cause issues. If you do continue to have issues, I recommend starting your own thread so we aren't getting your details mixed up with the OP's.
- JaragonJan 03, 2022StarI have not tried rolling back only up. I have done factory reset with same issues. I know others on other threads are also frustrated.