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Forum Discussion
joejoeinc
Jun 11, 2019Apprentice
R7000P drops WIFI connections frequently
I'm finding that the r7000P frequeently drops client wifi connections. I have two PIxel 2XL's that frequently get booted off the 5GHz wifi whenever you put any demand on the router. The symptoms are...
- Jun 23, 2019
After many hours of troubleshooting, I've found that disabling the MU-MIMO function on the R7000P gives my devices a stable connection.
Advanced > Advanced Setup > Wireless Setting > [Disable MU-MIMO]. Apply.
I have been able to transfer several large files from a wifi device to a wired device without constant dropouts/disconnections at the expense of actually being able to use the MU-MIMO functions of the router.
There are either issues in the way Netgear has implemented MU-MIMO or an incompatibility issue with some other wifi devices on the network. Since I replaced the r7000P with a new one I suspect it's an issue in the Netgear router not my devices (I can't confirm this though as I don't have a different make/model MU-MIMO router to test).
Since MIMO is one of the main selling point for this router this also raises a few new questions.
joejoeinc
Jun 18, 2019Apprentice
IT seems I am not the only one with this issue. I'm seeing lots of threads with similar issues.
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R7000P-drops-WiFi-connections/td-p/1479778
- FixMyWiFiJun 22, 2019InitiateSame thing on the R8000. Nothing helps.
NETGEAR: Pay us more money to support our failing product.- IrvSpJun 23, 2019Master
FixMyWiFi, rather than jumping into a thread on a different router, why not start a NEW thread with your problem.
I've got a rock solid R8000, so it isn't every one of them.
In the NEW thread, please put in some details, like the firmware you are on (V1.0.4.28?), what actually happens, like the LED states, what is connected and how. Is there anything in the log? What options have you enabled? Smart Connect? QoS? Traffic Meter?
Any debug or troubleshooting you have done. You said 'nothing helps' so I assume you've done some?