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R7000P drops WIFI connections frequently
I'm finding that the r7000P frequeently drops client wifi connections. I have two PIxel 2XL's that frequently get booted off the 5GHz wifi whenever you put any demand on the router. The symptoms are...
After many hours of troubleshooting, I've found that disabling the MU-MIMO function on the R7000P gives my devices a stable connection.
Advanced > Advanced Setup > Wireless Setting > [Disable MU-MIMO]. Apply.
I have been able to transfer several large files from a wifi device to a wired device without constant dropouts/disconnections at the expense of actually being able to use the MU-MIMO functions of the router.
There are either issues in the way Netgear has implemented MU-MIMO or an incompatibility issue with some other wifi devices on the network. Since I replaced the r7000P with a new one I suspect it's an issue in the Netgear router not my devices (I can't confirm this though as I don't have a different make/model MU-MIMO router to test).
Since MIMO is one of the main selling point for this router this also raises a few new questions.
If you want to capture some logs to go through you can configure the R7000P to log everything it tries to do.
http://192.168.1.1/debug.htm
Replace the Ip with the IP of your router.
Just remember to turn it off once done otherwise it'll use up all the space available eventually.
joejoeinc Read my mind! I was going to ask in another thread how to get better/more detailed logs from the R7000P.
What is the process for using that? Is the Start Capture button ONLY for packet capture, and do you think I should use Packet Capture to determine what's going on when my 5ghz radio dies?
Or is it already generating log files just by being powered on and I just have to download them?
Open the debug URL.. configure your log settings and then hit 'start capture'. Now try to force the error/issue you are having. Then stop the capture and then download it.
Any idea what to look for in the log file bundle? Just happened again tonight, at 7:15 (always seems to happen at night). 5ghz radio starts to lag hard - pings to sites taking 2000ms, then dies entirely.
2.4ghz radio is fine, so I just switch over to it's SSID while troubleshooting.
Really aggravating.
I bailed on the router and re-setup my older R6700V2 which has been working perfectly for the past bunch of days. Something's just plain broken with the 5ghz on this R7000 so it's useless to me. Spent $200+ on it just 8 months ago and now the thing is acting sketchy.
Sorry Netgear, you lost me as a customer. I'll use the R6700V2 until other vendors come back in-stock (stockpiles are low right now) and then swap manufacturers and let all my friends, family, and coworkers know to do the same. Ya blew it.