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Re: R7000P drops internet connections
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Hi,
We purchased a new R7000P a couple of weeks ago as a replacement for our old R6220 router and are now experiencing random internet/wan connection drop outs.
As a reference the 6220 never had issues with this.
The R7000P is updated to the latest firmware and the connection issues seem to concern both wired and wifi devices.
Anyone experienced similar and have a solution for this?
Regards Rune
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Hi RuP,
If you connect the old router, will you still get stable connection?
Connect the computer directly to the modem and check if the connection is stable.
If still the same, reset the router and reconfigure.
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Hi RuP,
If you connect the old router, will you still get stable connection?
Connect the computer directly to the modem and check if the connection is stable.
If still the same, reset the router and reconfigure.
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Re: R7000P drops internet connections
Hi RuP,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
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Re: R7000P drops internet connections
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Re: R7000P drops internet connections
Hi, I have same problem as well. I have 100M download speed from Comcast when connected to computer directly. But only have 50M from this router. I did rest to factory defult, but still have same issue. Appreciate if there is solution.
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Re: R7000P drops internet connections
Hi All,
What is the firmware version of the router?
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Re: R7000P drops internet connections
Hi, my firmware version is
V1.0.9.12_1.2.23
Is there any newer version for R7000-100PAS?
Thanks for your help.
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Re: R7000P drops internet connections
Hi owenchen,
Your device is different from the subject. This thread is for R7000P. You may create another thread for R7000.
For R7000. that is the latest firmware.
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Re: R7000P drops internet connections
this is very frustrating!!.. Lately my NetGear router (A900 r7000) is droping connection multiple times a day ( both wireless and wired).
I tried MANY suggestions listed above. I did factory reset, MTU adjustment, security adjustment etc.. But nothing works. and Netgear has not provided any solution.
and whats puzzling is, they want MORE money for support!
any help would be greatly appreciated
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Re: R7000P drops internet connections
Hi Shankarvs,
What is the firmware version of the router?
What other firmwares you have tried?
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Re: R7000P drops internet connections
Hi Shankarvs,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
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Re: R7000P drops internet connections
I am sorry for the late reply.
For me the problem still persists even with the latest firmware (V1.2.0.22_1.0.78) and I am now at the stage where I most likely will return the router to the dealer and buy another router from another brand.
Regards RuP
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Re: R7000P drops internet connections
Same issue here.
Running V1.2.0.22_1.0.78. Tried the factory reset and security settings with no success. router drops both 2.4 and 5. To pay this price tag and deal with such poor quality, I think it's time to switch to another manufacturer.
-JM
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Re: R7000P drops internet connections
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