This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
R7000P to Frontier Arris NVG443b - can it be done?
I've been unsuccessful hooking up my R7000 AC2300 to Frontier. The existing is Arris NVG443B. Have I chosen the wrong unit? Tried going from Arris LAN to R7000 internet and lost internet all around. Tried using only the R7000 and that was a non-starter. Hoping to find answers for novices. I was looking for a plug n play unit from Netgear. I have 100/100 but can't get more than 5 feet from the Arris for it to work with devices. (Frontier suggested they couldn't help because the new router is third party) BTW - unable to locate the Netgear customer support numbers on the site just to ascertain if I purchased the correct unit for my application.
Re: R7000P to Frontier Arris NVG443b - can it be done?
> [...] this will get me started down the right path with the wi-fi only > option. [...]
I don't know what that means. A wireless access point is called that because it provides wireless access, but when a router is configured as a WAP, its LAN Ethernet ports should still work, so it would not be "wi-fi only".
> [...] The Netgear unit locked up the Arris unit's internet (blue to red) security? [...]
I don't know what that means. As I said, properly connected, even in full-function router mode, an R7000P should not greatly disturb the main router to which it's connected.
> [...] I'm afraid I'm clueless as to what eq I need, [...]
As I said, adding a WAP (such as an R7000P configured as a WAP) should be a reasonable way to go for improved wireless coverage.
> [...] Frontier could only offer advice to buy their Netgear extender > that they admitted was sub-optimal. [...]
Re: R7000P to Frontier Arris NVG443b - can it be done?
> I've been unsuccessful hooking up my R7000 AC2300 to Frontier. [...]
What is the purpose of adding the R7000P? (Note that "R7000" and "R7000P" are two different products.)
> [...] The existing is Arris NVG443B. [...]
Ok. That's a DSL modem+router.
> [...] Tried going from Arris LAN to R7000 internet [...]
Sounds harmless, but probably sub-optimal.
> [...] and lost internet all around.
Defined how, exactly? I would not expect connecting the WAN/Internet port of an R7000P to a LAN port on the NVG443B to have any serious effect the operation of the NVG443B. As usual, showing actual actions with their actual results (error messages, LED indicators, ...) can be more helpful than vague descriptions or interpretations.
> [...] Tried using only the R7000 and that was a non-starter. [...]
If you need a DSL modem, then removing your only DSL modem might be unwise.
> [...] I was looking for a plug n play unit from Netgear. I have > 100/100 but can't get more than 5 feet from the Arris for it to work > with devices.
Which "devices"? I know nothing about the wireless range of an NVG443B, or your environment.
> [...] ascertain if I purchased the correct unit for my application.
What is your "my application"? Are you trying to extend the wireless range of the NVG443B, or what? If so, then you may want to configure the R7000P as a wireless access point. Visit http://netgear.com/support , put in your model number and look for Documentation. Get the User Manual. Look for "Use the Router as a WiFi Access Point".
Re: R7000P to Frontier Arris NVG443b - can it be done?
Thank you, this will get me started down the right path with the wi-fi only option.
Regarding devices, with the Arris surfboard there;'s no range for laptop, AC and n receivers in a PC, the i-phone won't connect to 5g unless there are no walls between me and the Arris unit. The nighthawk looked like a good way to go and I undoubtly bought more or something different than I should have. The Netgear unit locked up the Arris unit's internet (blue to red) security? - and Frontier helped me reset the unit to get the internet flowing through the unit again.
I'm afraid I'm clueless as to what eq I need, Frontier could only offer advice to buy their Netgear extender that they admitted was sub-optimal. My service is fiber to analog - Vantage.
Re: R7000P to Frontier Arris NVG443b - can it be done?
> [...] this will get me started down the right path with the wi-fi only > option. [...]
I don't know what that means. A wireless access point is called that because it provides wireless access, but when a router is configured as a WAP, its LAN Ethernet ports should still work, so it would not be "wi-fi only".
> [...] The Netgear unit locked up the Arris unit's internet (blue to red) security? [...]
I don't know what that means. As I said, properly connected, even in full-function router mode, an R7000P should not greatly disturb the main router to which it's connected.
> [...] I'm afraid I'm clueless as to what eq I need, [...]
As I said, adding a WAP (such as an R7000P configured as a WAP) should be a reasonable way to go for improved wireless coverage.
> [...] Frontier could only offer advice to buy their Netgear extender > that they admitted was sub-optimal. [...]
Re: R7000P to Frontier Arris NVG443b - can it be done?
It all started working as intended yesterday afternoon and life is good again. Thanks for the help! The Nighthawk puts out a strong signal and is easy to connect to the WiFi which maintains a strong signal throughout our house and walls!
