R7350

[me11]

I am trying to register a new nighthawk AC2400 router Mod. # R7350 and your system will not let me. I apparently have a account from 6 years ago so your for a N750 router and your system will NOT let me register the new router. Please help me or I am going to have to return this router and purchase a different brand.

[No1Mportnt]

What message(s) do you get?  Did you purchase it new or pre-owned?  Any additional information that you can provide will help to determine the issue.