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Funbeads21 wrote:

I have had problems since I setup my R7800 router. When I tried to connect to some websites, I get an error message. One example is when trying to connect to Southwest.com I get the following error "You don't have permission to access "http://www.southwest.com/" on this server.

Reference #18.8cbc6e68.1695785851.125d3d7b" 

I had been using R7500v2 and had no problems.

 

Nighthawk(R) X4S R7800  Router Firmware Version
V1.0.2.92

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The error is most likely coming from your web browser.  The web address shown above is unencrypted.

Try https://www.southwest.com

Are you seeing this problem on one device or across all devices? 

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.

Try disabling the following and see:
Armor, Smart Parental Controls or Circle

Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message

Cleared all browser caches? 

Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.