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Forum Discussion
rbird2
Oct 10, 2017Luminary
R7800 firmware update 1.0.2.36 broke Network Drive - unable to make backups.
Well I unfortunately upgraded to the "Netgear R7800-V1.0.2.36" firmware and found it broke Readyshare with my WD 1TB eSATA drive connected to my R7800. Using Macrium Reflect I was unable to make a ba...
- Nov 25, 2017
Netgear has finally released R7800 firmware version 1.0.2.38 that fixes the Network Drive bug introduced in the version 1.0.2.36 firmware:
http://www.downloads.netgear.com/files/GDC/R7800/R7800-V1.0.2.38.zip
Retired_Member
Oct 23, 2017i hope they fix the sowdowns n disconnects to
TH3F4TC0BRA
Nov 02, 2017Aspirant
Does anyone have any new information?
Is Netgear attempting to fix this problem?
When?
- NooneshereNov 02, 2017Aspirant
I guess I will be putting this router up on Ebay soon, to many issues not beign cared for.
- VXPNov 03, 2017Aspirant
I bought this router recently and I am also experiencing the same problem. I have opened an email support ticket. If I don't get any satisfactory response then I will return it and buy Asus or Linksys router.
- rbird2Nov 03, 2017Luminary
Goodbye to everyone and good luck. I have wasted enough of my valuable time trying to get Netgear to fix this bug.
I think I have been very patient since it has been over a month since the 1.0.2.36 firmware was released (8/29/2017) with this fatal flaw in it.
That being said, I have totally given up on Netgear ever fixing this problem. Yesterday I installed DD-WRT (Kong version) on my R7800 router. Below is the link:
http://www.desipro.de/ddwrt/K3-AC-IPQ806X/
It took me a little time to figure out how to get my Network drive working but now everything is working as it should. As an additional plus, DD-WRT offers encrypted DNS that is missing in the stock Netgear firmware.
As I said before, I spent a lot of my hard earned money buying a high end Netgear router that I really liked until Netgear broke it with the 1.0.2.36 firmware update. The total lack of urgency by Netgear to fix this problem is appalling.
There is an old saying "Fool me once, shame on you; fool me twice, shame on me". Well Netgear, you got my money once, never again.
- JamesGLNov 09, 2017Master
Hi All,
Issue has been reported already and NETGEAR is working on it. I will provide feedback for any updates.
- mulhearn22Nov 09, 2017Tutor
I am also seeing this issue on .36. Going to try rolling back and hopefully that will fix the issue.
- mulhearn22Nov 09, 2017Tutor
Reverting to .32 worked. Didn't have to factory reset.
- JakeGNov 09, 2017Aspirant
May we all know some information then; when did they "Start" working on the fix please? Any update is better than none at all sir.
Thank you
- m4verickNov 17, 2017Aspirant
Hi Guys!
I have good news here. I've updated my R7800 with Voxel's 1.0.2.40SF firmware, and all my settings, static IPs, open ports, etc. have been transferred to the new firmware with doing nothing. And the most critical 2Gb problem is gone! - rbird2Nov 25, 2017Luminary
Netgear has finally released R7800 firmware version 1.0.2.38 that fixes the Network Drive bug introduced in the version 1.0.2.36 firmware:
http://www.downloads.netgear.com/files/GDC/R7800/R7800-V1.0.2.38.zip