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R7800 firmware update 1.0.2.36 broke Network Drive - unable to make backups.
Well I unfortunately upgraded to the "Netgear R7800-V1.0.2.36" firmware and found it broke Readyshare with my WD 1TB eSATA drive connected to my R7800. Using Macrium Reflect I was unable to make a ba...
Netgear has finally released R7800 firmware version 1.0.2.38 that fixes the Network Drive bug introduced in the version 1.0.2.36 firmware:
http://www.downloads.netgear.com/files/GDC/R7800/R7800-V1.0.2.38.zip
Anyone from Netgear watcing this post at all? Your customers are waiting for a response. Can you please show some customer-service orientated skill and give an appropriate response? This is not asking too much from an organization with your technical know-how and professionals working for it. Its what has gotten you to be one of the top brands that customers rely on for good quality equipment. So please take into consideration that your response is being highly anticipated to ease your customers concerns.
Thank you.
A fellow IT Professional