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R7800 firmware update 1.0.2.36 broke Network Drive - unable to make backups.
Well I unfortunately upgraded to the "Netgear R7800-V1.0.2.36" firmware and found it broke Readyshare with my WD 1TB eSATA drive connected to my R7800. Using Macrium Reflect I was unable to make a ba...
Netgear has finally released R7800 firmware version 1.0.2.38 that fixes the Network Drive bug introduced in the version 1.0.2.36 firmware:
http://www.downloads.netgear.com/files/GDC/R7800/R7800-V1.0.2.38.zip
Anyone from Netgear watcing this post at all? Your customers are waiting for a response. Can you please show some customer-service orientated skill and give an appropriate response? This is not asking too much from an organization with your technical know-how and professionals working for it. Its what has gotten you to be one of the top brands that customers rely on for good quality equipment. So please take into consideration that your response is being highly anticipated to ease your customers concerns.
Thank you.
A fellow IT Professional
I think they don't give a f*k about users specially here at the foum so we just have to wait. Overall their routers are ok, and this is the first time they fuc*ed up I think?
there is a new firmware out 1.0.2.38 no idea what it fixes as Netgear have decided to post nothing useful at all in the description which is not helpful. Netgear seem to just not give a damn these days. Next router will be an Asus with Merlins firmware, after years with netgear their lack of proactive updates and no real security features like Asus's AIProtection just shows how far they have slipped behind. Its a real shame because the R7800 is a great router just with awful firmware and code that's so old its almost fossilized.
1.0.2.38Bug Fixes:
- Fixes security issues.
- Fixes minor bugs.
Known unfixed issues:
- Intel7260/3160 has a connection problem with the R7800 when the HT160 is enabled. This issue is due to the Intel driver. Intel is looking into this.
"Fixes minor bugs.", no mention that this firmware fixes the Network Drive bug.
This was a MAJOR bug since version 1.0.2.36 completely broke the Network drive functionality on the R7800.
Netgear took almost 2 months to finally release a fix for a bug they created in the 1.0.2.36 firmware.
Wake up Netgear, this is not customer service!
After this fu%$%^p I will not use Netgear firmware anymore. Voxel's firmware works perfect and my local network transfer speed is better than original Netgear's firmware.
Confirmed that .38 fixes the network drive issue.
