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Forum Discussion
tano26
Mar 20, 2020Tutor
R7960P firmware not upgrading
I have attempted multiple times to upgrade my current firmware, V1.4.1.44_1.3.5, to V1.4.1.50_1.3.10 and it fails. I have tried letting the router update itself and also downloading upgrade zip file ...
Mrfatboy
Aug 18, 2020Star
Have any of you tried the 30-30-30 reset before the install?
https://www.router-reset.com/info/Netgear/R7960P
https://www.router-reset.com/info/Netgear/R7960P
andynbaker
Aug 18, 2020Guide
I haven't recently. I figured if I have to set VPN and DHCP stuff back up thev I may as well do it with a new router and not bother with this one any more. If Costco doesn't take it back for some reason they don't take it back then I'll give it a go.
- WookieClawsAug 18, 2020Tutor
I tool mine back to Costco today. I spent a bit more on the AX8 at Costco; thinking that worst case I can take this one back too and get a different manufacturers product; I honestly gave them one more chance becuase it was conveinent.... will see what happens.
andynbaker wrote:
I haven't recently. I figured if I have to set VPN and DHCP stuff back up thev I may as well do it with a new router and not bother with this one any more. If Costco doesn't take it back for some reason they don't take it back then I'll give it a go. - MrfatboyAug 18, 2020StarYes. It’s going to be a complete reset of the router. However, you can save all your settings before you reset and just reload that file.
I tried it once and it worked but the way things are going I can’t guarantee 🤣 - PaulTraceyAug 18, 2020Star
Mrfatboy Thank you very much for the link. (Fighting illness makes it difficult to do basic things like searching). I haven't tried it yet because of the work involved in re-linking all the varying smart devices we have, even after naming the network the same and the family needs it working for a few days for work. (Sorry, slightly off topic for a bit but there is a reason I mention that after restoring to a config file from a month ago, before the 50 firmware when there were fewer problems - the biggest problem I have is the router handing out duplicate IP's and misreporting a number of connected devices, even after turning all 24 off in the house and adding them back one by one. Reserving IP's for some #'s that were always duplicating didn't help. Duplicate IP's are causing connectivity problems and complete failures. The reason I mention this is normally I'd be happy to factory reset if I new I could restore to a working good config...but I'm concerned that the config is corrupt and I will have to start from scratch - requriing hours of configuration thanks to our cheap (as needed unfortunately) but many different devices we have for house automation.
What I'd really like to find out is if someone who can't upgrade from 50 to 62 w/ the same symptoms I'm having trying to upgrade - is successful after a full reset (same question as posed by @Mrfatboy). Not asking anyone who was successful to mess with a downgrade of course!...but if anyone w/ a little more time and inclination and health could try this before returning their router, I'd be very grateful!
I am concerned Costco at some point may stop taking this one back - which I got in Dec or Jan. so I like the idea of exchanging for the AX8 - possible a temporary one if it has problems until the Asus' become more available and hopefully discounted. I'll have to look and see if it will serve us ok in the meantime.
- PaulTraceyAug 18, 2020Star
Sorry Mrfatboy I somehow missed your post that you tried the reset once and it worked! I'd still like to know if someone w/ my problems upgrading is succssful, because I think the pathing bug was preventing you and other successful flashers of 62 from pushing the firmware earlier. Totally understand too that there are not guarentee's w/ this stuff.
- PaulTraceyAug 24, 2020Star
WookieClaws I'm really curious how the AX8 working out for you so far? Do you notice anything better or worse re: connection speeds and anything else compared to the 7960P? Any info, even if a short blurb would be greatly appreciated. Thanks!
- PaulTraceyAug 25, 2020StarTook a moment to compare the manuals and realized my entire qam concern seems moot for the rax45 because it's limited to 1GB internet/wan (and LAN) anyway. I wouldn't need wireless speeds faster than 1700 something for intranet data transfers, and apparently it can be a step higher if need be with ax mode disabled. Bottom line as I see it now...If you plan to get more than 1GB internet service, better get the rax75 from Costco with aggregation support, otherwise the rax45 seems right for Costcos' netgears. I'll be happy so long as Xfinity doesn't offer a free multi-gig update in a couple years and I don't need/desire a wifi6e router.