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Forum Discussion
tano26
Mar 20, 2020Tutor
R7960P firmware not upgrading
I have attempted multiple times to upgrade my current firmware, V1.4.1.44_1.3.5, to V1.4.1.50_1.3.10 and it fails. I have tried letting the router update itself and also downloading upgrade zip file ...
IdahoScott
Aug 08, 2020Apprentice
Beeman21 wrote:I have the Nighthawk R7960P and I'm seeing exactly the problems reported in this thread regarding the firmware not updating. Note that the router appears to be working in every respect but it has been urging me to upgrade for months.
I have just bought the Netgear CM 500 DOCSIS Modem as I, naively, thought have two Netgear communications devices would be a good thing but I'm concerned that the firmware upgrade issue may not be fixed.
Has anyne had any sucess with the FTTP approach?
Thanks.
The manual download/upgrade route is a standard, optional feature. After manually downloading the patch, there are two documented methods to manually update the firmware, i.e. through the GUI interface under Administrative tools (i.e. "browse" for file, upload, etc.), and also via running the software patch directly (link to that process was provided eariler in this thread).
- To date, no one has reported success with ANY upgrade method for these model NETGEAR routers.
- Since the March update (1.4.1.50_1.3.10) and more recent patch (v 1.4.1.56 - Hot Fix) which has been removed from circulation, nor the most recent patch (1.4.1.62) ALL fail to apply, we're pretty much screwed.
- What it means, is that we are stuck on the V1.4.1.44_1.3.5 patch level (which is currently installed on my router) forever.
- In other words, Netgear's v1.4.1.44_1.3.5 patch has bricked our routers, from receiving firmware updates forever, and I have to assume that there's nothing NETGEAR can do to fix them, other than replace the firmware chips, or more specifically, the entire router (more cost effective).
- Since NETGEAR does not want to PAY for their mistake of ruining our routers, again to reiterate, we're screwed.
- Keep your device firewalls up to date, because NETGEAR routers will become the most hacked, penetrated network equipment in the world, SINCE NOONE CAN UPDATE THEIR FIRMWARE, who has had the misfortune of buying these classes of routers, and applying the 1.4.1.44_1.3.5 patch.
I'm not being bombastic here. I'm using logic. If they could fix this, they would have. "Broken" firmware is fixed by chip replacement.
Our firmware (chips) are forever broken. Netgear will not take responsibility for fixing what they broke.
Apply to future buying decisions for ANYTHING from Netgear. (20+ customer, now ex-customer).
Beeman21
Aug 18, 2020Aspirant
Thanks for the detailed analysis, it doesn't look promising at all.