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R8000 - Cannot administer router via wired connection
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I have logged a support ticket, but I figured I would throw my question out here as well.
I just got a new R8000 today and went to set it up, but I can't seem to administer the router through the wired network. I have tried all the addresses from the manual
None of those work...on the wired network.
Now, if I log in to the wireless network, all administration works just like it should. I can attach straight to any of the addresses above, with the exception of the 192.168.0.1, as that is not my subnet. I have been able to configure all of the bands, setup internet connectivity and security settings. No problem. The wired machines can connect to the internet fine and they show up correctly on the LED's of the router (the printer is only a 100Mb connection, so shows up amber, all the rest are white). But I still cannot access the router directly using a wired connection.
Is there some setting I am missing that would cause this? If it wasn't for my laptop, I would have been in trouble, because none of my wired machines could access it.
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Re: R8000 - Cannot administer router via wired connection
Do you have any antivirus software like Kaspersky on your wired computers?
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Re: R8000 - Cannot administer router via wired connection
Under the "Advanced" menu, go to "Advanced Setup," then to "IPv6." At the right side of the page there is a pull-down menu... set it to "Pass Through" and click the green "Apply" button. Now try to administer the router using any one to the addresses you listed. This worked for me.
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Re: R8000 - Cannot administer router via wired connection
I do have Kaspersky, but I tried pausing protection and that didn't help.
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Re: R8000 - Cannot administer router via wired connection
When I get home, I will give the IPV6 solution a try.
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Re: R8000 - Cannot administer router via wired connection
@jbrandibas if you have a license key of Kaspersky keep a copy then uninstall the software access the UI then reinstall it again UI is working. Let us know what fix the issue if it is IPv6 or Kaspersky
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Re: R8000 - Cannot administer router via wired connection
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Re: R8000 - Cannot administer router via wired connection
Still not working but I am almost 100% certain it is my antivirus firewall. Oddly enough if I turn off protection, it still won't let me access it. I use Kaspersky, and a few people have said that they wound up un-installing it and it would let them access the router page. That seems a bit excessive to me, I would rather fine out why the firewall is blocking it.
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Re: R8000 - Cannot administer router via wired connection
Thsi is what I get in the browser:
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Re: R8000 - Cannot administer router via wired connection
Well, I finally gave in and uninstalled Kaspersky. That fixed it, so I can access the admin page now, but I don't ahve a virus scanner. Anyone know what it could be that it is blocking?
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Re: R8000 - Cannot administer router via wired connection
@jbrandibas Once you can access the UI you can reinstall the Antivirus software and UI will still be accessible.
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Re: R8000 - Cannot administer router via wired connection
This worked, thanks so much.
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