NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
R8000P router not letting me connect to news server
I have looked at all my settings and disabled that stupid Armor app and I still can't connect to my news server.
Any suggestions?
FIXED:
I downgraded the firmware and now I can connect to my news server with no problem.
Also all my files on my connected USB drive are visible now.
10 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
https://kb.netgear.com/25722/How-do-I-reserve-an-IP-address-on-my-NETGEAR-router
I would power OFF the ISP modem for 1 minute. Factory reset the router and power it off. Power ON the ISP modem and let it sync. Then power ON the router and walk thru the setup wizard again using a wired PC and a web browser.
https://kb.netgear.com/000062081/How-do-I-erase-the-configuration-settings-on-my-Orbi-WiFi-System
https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router
737mechanic wrote:
I have looked at all my settings and disabled that stupid Armor app and I still can't connect to my news server.
Any suggestions?
FIXED:
I downgraded the firmware and now I can connect to my news server with no problem.
Also all my files on my connected USB drive are visible now.
Glad that worked.
Next time, give feedback to the questions presented.
Enjoy.
Why do you think it's the router? Can you independently confirm your news server is working properly? Take the router out of the equation
I never had a problem with my ASUS router, after swapping my Nighthawk in its place some sites take a long time to connect and the news server sometimes will connect after about 5 min.
I can swap my Asus back over and everything works perfectly.
I thought I was upgrading to a much better router but I am thinking I wasted $300.
