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Forum Discussion
DirtyWilly
Aug 20, 2021Star
R8500 Latest Firmware Version V1.0.2.154 Broke DNS!
Hello, the latest firmware version V1.0.2.154 for the R8500 router appears to have broken DNS! I have to refresh pages multiple times to get them to load. Attached is the most common error. DNS_PR...
tdebug
Sep 17, 2021Tutor
robberdobber wrote:Will Netgear ever fix this? I have to decide whether to buy a new router from a company that addresses issues on a timely basis.
I would not be so sure about that. This model is old, well out of warranty and listed as "end of life" product. Besides, it is not the only model they broke with firmware update, so I simply lost my trust with netgear.
michaelkenward
Sep 17, 2021Guru
tdebug wrote:
I would not be so sure about that. This model is old, well out of warranty and listed as "end of life" product.
Even EOL devices, some of them, get firmware updates.
If Netgear produced a recent update that broke something, then it is likely to come up with a fix. But who knows when?
Then again, I see no sign that rthe R8500 is EOL.
This bug seems to have hit several different models. If you want to keep ahead of developments, you could watch the support pages for your router.
Fill in your model number.
That page will have any firmware for your device, including previous releases which some people have used as a temporary fix for this bug.
I suggest watching that because new firmware can arrive there before it lands on the update server. There may even be a hotfix which is sometimes an early release of new firmware that has yet to go through all the stages needed to prepare it for official release.