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Forum Discussion
DirtyWilly
Aug 20, 2021Star
R8500 Latest Firmware Version V1.0.2.154 Broke DNS!
Hello, the latest firmware version V1.0.2.154 for the R8500 router appears to have broken DNS! I have to refresh pages multiple times to get them to load. Attached is the most common error. DNS_PR...
highwayking
Sep 17, 2021Star
tdebug wrote:
robberdobber wrote:Will Netgear ever fix this? I have to decide whether to buy a new router from a company that addresses issues on a timely basis.
I would not be so sure about that. This model is old, well out of warranty and listed as "end of life" product. Besides, it is not the only model they broke with firmware update, so I simply lost my trust with netgear.
I lost all trust in Netgear too. They haven't been able to fix some extremely annoying bugs for more than 2 years now. Support is non existent. Even though there are tons of complaints on this forum.
Last week I dumped all my Netgear equipment (R8500, 2 EX8000 extenders, etc) and replaced it with Asus ZenWifi AX ET8 routers.
What a blast:
- The user interface (PC and app) is 10 times better. More user friendly, more functionality.
- Attached devices are shown only once (in stead of Netgear's approach of artificially creating MAC addresses each time a device attaches to another node, which leads to an unmanageable situation, and MAC filtering is impossible)
- Renaming attached devices works fine, unlike Netgear where these names are gone next time you reboot, or they won't stick at all.
- No more dropping connections, rock solid performanc, unlike Netgear where I had issues each and every day.
- Seamless roaming between nodes, whereas with Netgear I had to reattach a device to the network in order to make it roam.
- Full mesh capability with up to 7 nodes, where nodes dynamically create the best connection path.
- You can configure a preferred path for each node, unlike netgear where you have zero control.
- You can use a wired backhaul, unlike netgear. You can even use a mix of wired and wireless backhaul, static or dynamically switching.
- Free security software from TrendMicro for intrusion detection, malicious site blocking, infected device blocking, etc. Netgear offers nothing like that.
- Much much much better coverage
michaelkenward
Sep 17, 2021Guru
highwayking wrote:
Last week I dumped all my Netgear equipment (R8500, 2 EX8000 extenders, etc) and replaced it with Asus ZenWifi AX ET8 routers.
What a blast:
I would hope so too. You have replaced devices that are several generations behind the curve not to mention than five years old, with new kit that not only has wifi 6 but also Mesh.
- highwaykingSep 17, 2021StarWell, I did wait for a long time for Netgear to fix the issues, but I ran out of patience.
And while Netgear calls the EX8000 *mesh* extenders, they really aren’t.- michaelkenwardSep 17, 2021Guru
highwayking wrote:
Well, I did wait for a long time for Netgear to fix the issues, but I ran out of patience.
And while Netgear calls the EX8000 *mesh* extenders, they really aren’t.Is that the thing that had mesh added late in the day?
Hope you don't have problems with the Asus stuff. Here's a quote from its thinly populated equivalent of this place:
"The last ASUS router I had only ever had one firmware update in a few years. Ive since moved on to something more reliable, everything I run is enterprise Netgear."
- FURRYe38Sep 17, 2021Guru
I got a good friend I game with and he tried Asus's XT8 MESH system out. Says it's trash and does not work right. Same friend also went thru 4 same model GT-AX11000's with ASUS RMA as the 2.5Gb port kept failing. I found a speed issue with my GT-AX11000 and Orbi AX. Finally got FW that fixed it months later for my issue. We both went thru several different support agents for 1 issue over months and month and wondered why we kept getting different ones at each reply and responce. I finally got 1 support agent to handle my issue. ASUS is nothing to boast about. :smileyfrustrated:
michaelkenward wrote:
highwayking wrote:
Well, I did wait for a long time for Netgear to fix the issues, but I ran out of patience.
And while Netgear calls the EX8000 *mesh* extenders, they really aren’t.Is that the thing that had mesh added late in the day?
Hope you don't have problems with the Asus stuff. Here's a quote from its thinly populated equivalent of this place:
"The last ASUS router I had only ever had one firmware update in a few years. Ive since moved on to something more reliable, everything I run is enterprise Netgear."