NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
DirtyWilly
Aug 20, 2021Star
R8500 Latest Firmware Version V1.0.2.154 Broke DNS!
Hello, the latest firmware version V1.0.2.154 for the R8500 router appears to have broken DNS! I have to refresh pages multiple times to get them to load. Attached is the most common error. DNS_PR...
michaelkenward
Sep 17, 2021Guru
highwayking wrote:
Last week I dumped all my Netgear equipment (R8500, 2 EX8000 extenders, etc) and replaced it with Asus ZenWifi AX ET8 routers.
What a blast:
I would hope so too. You have replaced devices that are several generations behind the curve not to mention than five years old, with new kit that not only has wifi 6 but also Mesh.
highwayking
Sep 17, 2021Star
Well, I did wait for a long time for Netgear to fix the issues, but I ran out of patience.
And while Netgear calls the EX8000 *mesh* extenders, they really aren’t.
And while Netgear calls the EX8000 *mesh* extenders, they really aren’t.
- michaelkenwardSep 17, 2021Guru
highwayking wrote:
Well, I did wait for a long time for Netgear to fix the issues, but I ran out of patience.
And while Netgear calls the EX8000 *mesh* extenders, they really aren’t.Is that the thing that had mesh added late in the day?
Hope you don't have problems with the Asus stuff. Here's a quote from its thinly populated equivalent of this place:
"The last ASUS router I had only ever had one firmware update in a few years. Ive since moved on to something more reliable, everything I run is enterprise Netgear."
- FURRYe38Sep 17, 2021Guru
I got a good friend I game with and he tried Asus's XT8 MESH system out. Says it's trash and does not work right. Same friend also went thru 4 same model GT-AX11000's with ASUS RMA as the 2.5Gb port kept failing. I found a speed issue with my GT-AX11000 and Orbi AX. Finally got FW that fixed it months later for my issue. We both went thru several different support agents for 1 issue over months and month and wondered why we kept getting different ones at each reply and responce. I finally got 1 support agent to handle my issue. ASUS is nothing to boast about. :smileyfrustrated:
michaelkenward wrote:
highwayking wrote:
Well, I did wait for a long time for Netgear to fix the issues, but I ran out of patience.
And while Netgear calls the EX8000 *mesh* extenders, they really aren’t.Is that the thing that had mesh added late in the day?
Hope you don't have problems with the Asus stuff. Here's a quote from its thinly populated equivalent of this place:
"The last ASUS router I had only ever had one firmware update in a few years. Ive since moved on to something more reliable, everything I run is enterprise Netgear."
- HaaWeeSep 17, 2021Initiate
Well, let me repeat, I've had nothing but trouble with Netgear for the past 2 years, zero support, lots of similar complaints on this forum and they advertise features they don't have.
I've used Netgear for more than 10 years, but apparently they have now reached a level of complexity that they simply do not master.
You can always find negative reviews (especially with generic remarks like "it doesn't work" about any product from any supplier, but so far my 4 node Asus XT8 mesh network far far far exceeds my expectations.
And trust me, I have over 30 years of IT experience, so I'm quite used to bugs and workarounds. But Netgear has definitely lost a customer - first and foremost because they *never* respond to support requests with anything beyond beginner level questions and answers.