Orbi WiFi 7 RBE973
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R9000 qos settings are missing.

Randy5235
Aspirant

R9000 qos settings are missing.

I just purchased the R9000. I am trying to set up the QOS rules but if I go to Advanced -> Setup -> QOS Setup; I am only seeing WMM settings there. I have tried on both 1.0.1.20 and 1.0.1.18  versions of the firmware. Please see image below. This is from 1.0.1.18 ( I rolled back from 1.0.1.20, assuming that it might be a firmware issue).

 

Screen Shot 2016-12-05 at 10.28.13 PM.png

Model: R9000|Nighthawk X10 AD7200 Smart WiFi Router
Message 1 of 88

Accepted Solutions
ElaineM
NETGEAR Employee Retired

Re: R9000 qos settings are missing.

Hello All, we just released the firmware for R9000 with Dynamic QoS. 

 

https://kb.netgear.com/000038782/R9000-Firmware-Version-1-0-2-32

View solution in original post

Message 75 of 88

All Replies
Randy5235
Aspirant

Re: R9000 qos settings are missing.

Here is a full image that shows the firmware version.

 

 

Screen Shot 2016-12-05 at 10.30.24 PM.png

Message 2 of 88
Adewale
Luminary

Re: R9000 qos settings are missing.

I noticed the same thing just yesterday when i got my X10....i checked the X6 and noticed both the dynamic QOS and WMM but the X10 only has the WMM

 

is the router handling QOS internally or there's a problem with the current firmware?

Model: R9000|Nighthawk X10 AD7200 Smart WiFi Router
Message 3 of 88
Lexist2112
Luminary

Re: R9000 qos settings are missing.

Agreed...Bump

Message 4 of 88
Randy5235
Aspirant

Re: R9000 qos settings are missing.

Looking further into it, the option is there but is commented out in the source code. Uncommenting it does not work as expected sadly. I will dig into this further as time allows
Message 5 of 88

Re: R9000 qos settings are missing.

Does Netgear ever respond to questions? Seems to be empty on any r9000 related ones 😕

Message 6 of 88
mondenath
Prodigy

Re: R9000 qos settings are missing.

Are you guys in the new firmware. It seems you are still not in upto date firmware.

 

Check if you can get this working after updating the latest by using the notice ballon on the top and see if the new firmware works.

Message 7 of 88
Adewale
Luminary

Re: R9000 qos settings are missing.

i check for a firmware update anytime i log into the web UI or fire up genie...on firmware version 1.0.1.20

Model: R9000|Nighthawk X10 AD7200 Smart WiFi Router
Message 8 of 88
Lexist2112
Luminary

Re: R9000 qos settings are missing.

I'm only see FW .20 on the website, unless the Netgear servers haven't released it .

 

Message 9 of 88
Randy5235
Aspirant

Re: R9000 qos settings are missing.

If you reread my post, you will see that I have tried the latest and that I rolled back in an attempt to resolve this issue. Still no luck here.

Message 10 of 88
Sewer_McDongle
Aspirant

Re: R9000 qos settings are missing.

Bump as well. Right now this is just a $500 switch. Figured it would have some kind of qos or bandwidth limiter functions for the price.

Feel like i bought an Escalade with only standard equipment.
Message 11 of 88
Sewer_McDongle
Aspirant

Re: R9000 qos settings are missing.

When will this function be added to the firmware?
Message 12 of 88
conkerick
Tutor

Re: R9000 qos settings are missing.

I have the same issue here. Just hoping that Netgear will answer to us soon.

Message 13 of 88

Re: R9000 qos settings are missing.

I read on another thread somewhere how they are releasing new firmware soon because of plex. Maybe it will appear along with that 😛

Message 14 of 88
Adewale
Luminary

Re: R9000 qos settings are missing.

if they are lucky they will still have R9000 owners who have not returned the unit available to push the firmware to...its getting really annoying

Model: R9000|Nighthawk X10 AD7200 Smart WiFi Router
Message 15 of 88
ElaineM
NETGEAR Employee Retired

Re: R9000 qos settings are missing.

The firmware is in QA right now. 

Message 16 of 88
Sewer_McDongle
Aspirant

Re: R9000 qos settings are missing.

What is QA? Please elaborate. Are there betas to help test?
Message 17 of 88
ElaineM
NETGEAR Employee Retired

Re: R9000 qos settings are missing.

Our QA team is currently doing a sanity test on it and will definitely push the update soon.

Beta testing is not offered at this time. 

Message 18 of 88
raven_au
Virtuoso

Re: R9000 qos settings are missing.


@ElaineM wrote:

Our QA team is currently doing a sanity test on it and will definitely push the update soon.

Beta testing is not offered at this time. 


 

That's great news, since the R9000 will be available here in Australia soon now, and I have one on pre-order.

I've come to like Dynamic QOS, so just to be clear, QOS, or at least Dynamic QOS, is currently included in a firmware update under test now?

 

I know you can't give an ETA but is this likely to be available sooner rather than later, IOW, does the Quality Assurance process typically take months or weeks?

 

Ian

Message 19 of 88
ElaineM
NETGEAR Employee Retired

Re: R9000 qos settings are missing.

Yes, QoS is included in the firmware that is about to be released soon.

From what I have heard, the update will be pushed very soon. 

Message 20 of 88
Sewer_McDongle
Aspirant

Re: R9000 qos settings are missing.

New firmware came out. No qos anywhere on firmware. Is it on the next one?
Message 21 of 88
FURRYe38
Guru

Re: R9000 qos settings are missing.

No new QoS features seen on .36. Smiley Sad 

Message 22 of 88
foxes
Aspirant

Re: R9000 qos settings are missing.

yes, this is very upsetting.

 

I paid a premium for a half baked product. I keep telling myself to have faith, that netgear will fix it.

I starting to regret my decision to replace my router with the X10 now.

Message 23 of 88
FURRYe38
Guru

Re: R9000 qos settings are missing.

Someone posted a quote saying NG is in the process of testing new QoS features. I'd be patient. Will be coming.

Message 24 of 88
Sewer_McDongle
Aspirant

Re: R9000 qos settings are missing.

Bump. They said they were testing it for the firmware that just came out. It was not included, So we are looking for answers. Apparently one hand doesnt know what the other is doing at NG.

The post saying it was coming out prevented me from retuening the device. My return duration is almost up....
Message 25 of 88
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