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Forum Discussion

jamespusateri's avatar
Jul 01, 2016
Solved

ReadyCloud problem

I have a R7000 and ReadyCloud is not working with my external HD via the application or web portal. It has worked in the past. When I try to browse, it just toggles back and forth between the router and the T Drive. Never browses down to the folders. I already upgraded to the netgear account. Tried to unregister the readycloud and re register to no avail. This is both frustrating and disappointing.

3 Replies

  • Hi jamespusateri,

     

    When register your account via the UI, did you use the email as the username?

      • JamesGL's avatar
        JamesGL
        Master

        Hi jamespusateri,

         

        If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!