Replaced older NIGHTHAWK router with a newer one. Can't connect now

[ramhad3]

Was getting drops in connection from (SUSPECTED) old router. AC1900 Nighhawk. Bought a new one, the AC1900 DST, R7300DST set it up as said by the instructions. Now it wont connect. The WIFI is being seen, as I select either connection with password and it connects, then checks quality of connection and it said NO INTERNET. I rebooted everything, cant even access it with the GENIE as there is no connection. HELP???

[ramhad3 · Accepted solution]

YEP...

Problem is SOLVED......... Defective router right out of the box... Thanks QA.

I took it back and upgraded to the AC2600 hooked right up no issues....  Who is QA at Netgear....???!?!?!

[JamesGL]

Hi ramhad3,

If you connect your computer wired to the R7300 will you get internet connection?

What are the lights on the front panel of the router?

[ramhad3]

Have not tried wired yet. I re did the entire set up and my devices still ONLY connect to the router but have no internet. Wtf? I can connect to the genie on my phone and PC (wirelessly) but can only connect to genie not to the internet. Why is this so damn hard to get connected...... lights on router are... power, internet, 2.4g, 5g and wps/dust adapter sync are all white. The dust light is blue
The only ones blinking are internet and the 2.4 and 5g.

For the love of god someone tell me what I am missing ahhhhhhhhhhhhhhhh&#^$^^$&$^#^@:@

[ramhad3]

Dust is DST

[William10a]

The modem is connected to router by a lan cable from the lan port of the modem to he yellow internet port of the router correct ?

What lights are lighting up and what color on the router?

[ramhad3 · Accepted solution]

YEP...

Problem is SOLVED......... Defective router right out of the box... Thanks QA.

I took it back and upgraded to the AC2600 hooked right up no issues....  Who is QA at Netgear....???!?!?!

[William10a]

I hate when that happens it is the hardest thing to find at first you know the router is new and the network work before you replaced the router so where it did go wrong goes through your head.

All the it is the thing think can not be.

[ramhad3]

Amen,

I beat my head against the wall for hours cause someone in QA didnt properly test it before the product went out the door.