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mstrobbe's avatar
mstrobbe
Aspirant
Jul 06, 2016
Solved

Roku 2 won't connect to Nighthawk AC1900 R7000

Recently purchased a Roku 2 and while trying to setup it locates wireless network but is unable to connect saying "Can't connect to your wireless network."  I have checked the wireless password and it is entered correct and also went to the Roku settings and set it to disable ping as I have seen many suggestions to do that, still nothing works.  Looking for any suggestions before I take the Roku back?

  • After spending several hours talking to Roku and Netgear with no solution, I tried switching my HDMI cables and it worked. Not sure what the issue is but it's fixed. For me the HDMI cables from Walmart did not work only cables that I got from the cable company that said on them "High Speed HDMI" worked.

2 Replies

  • After spending several hours talking to Roku and Netgear with no solution, I tried switching my HDMI cables and it worked. Not sure what the issue is but it's fixed. For me the HDMI cables from Walmart did not work only cables that I got from the cable company that said on them "High Speed HDMI" worked.
  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired

    Hello mstrobbe


    Welcome to the community!

     

    Make sure that this isn't a distance problem.

    Do you have any other device that can connect to the router wirelessly?

    See if this steps will help.