NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
it_geek
Jan 11, 2020Guide
Router Unable to Boot, Stuck in Bootloop
Hi all, I am having trouble with my Netgear Nighthawk X6 R8000 currently. I have had this router for 5.5 years (since August 8, 2014) and it is currently running on the latest firmware (1.04....
- Jun 07, 2020
Issue has been resolved, please see post #5 of this thread:
michaelkenward
Jan 13, 2020Guru
it_geek wrote:
I have attempted to update the firmware.
How?
it_geek wrote:
Regretfully, the router failed to reboot and exhibited the same symptoms, except that the router light shows either orange, no light at all, or a transparent white, but never a solid white.
Was that after the update?
I do hope you did not try to reboot before you did the update. As previously suggested, that would be asking for trouble on a device with boot problems.
Did it show all those lights at the same time?
I have never seen "transparent white" and would not be able to tell it apart from solid white.
I'd say that it was on its way out.
michaelkenward wrote:
it_geek wrote:I have attempted to update the firmware.
How?
Answer: While the router was still alive after I completed the mission critical task, I uploaded an older version of the firmware (one version earlier) using the router's web console at routerlogin.net. The chk file of that firmware version was uploaded and the router rebooted automatically as part of the procedure.Was that after the update?
I do hope you did not try to reboot before you did the update. As previously suggested, that would be asking for trouble on a device with boot problems.
Answer: See above. I did the update prior to the reboot; the reboot was nothing but a natural consequence of the update (or so I thought).
Did it show all those lights at the same time?
Answer: Yes. At one point all the lights will flash a hollow white/orange (dimmer than usual), then it will turn to a solid colour (all the LEDs lighted up).
I have never seen "transparent white" and would not be able to tell it apart from solid white.
Answer: Let me see if I can upload a photo of it. I have already stashed the router back in its box and in the pile of things i wanna discard. Try to picture a solid white light but 75% dimmer. That was how it more or less looked like.
I'd say that it was on its way out.
Answer: I am afraid so. I have never seen a router give a Channel 0 while the wireless function is disabled. It might have been a hardware failure doomed from the start. Only god knows.