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it_geek's avatar
it_geek
Guide
Jan 11, 2020
Solved

Router Unable to Boot, Stuck in Bootloop

Hi all,   I am having trouble with my Netgear Nighthawk X6 R8000 currently.   I have had this router for 5.5 years (since August 8, 2014) and it is currently running on the latest firmware (1.04....
it_geek's avatar
it_geek
Guide
Jan 20, 2020
michaelkenward wrote:
it_geek wrote:

Unfortunately that has already happened...

What has already happened?

 

Answer: I had already restored the previous user settings to the new router.

 

To get back to factory settings, and to remove your old settings, simply put the thing through the usual reset process. There is even a more thorough reset:

 

  • Press reset for 30 seconds
  • Keep pressing reset while removing power
  • Keep pressing reset for another 30 seconds while apply power

 

 

 

 

Will give that a try sometime later.... I have a school test tomorrow

it_geek's avatar
it_geek
Guide
Jan 22, 2020

I have tried the 30-30-30 procedure on the router once but it did not change the situation.

 

Should I just keep doing it until it boots up or...?

  • it_geek's avatar
    it_geek
    Guide
    Jan 25, 2020

    So far, I have tried the 30-30-30 reset procedure but it has not been able to bring my router back to a working state.

     

    I tried the said procedure on both routers in my possession (the old one and the 2nd one which I bought in a used condition to replace the other router).

     

    Unfortunately, it has not been successful on either routers.

     

    Since there has been very little information available on the lighting state of the routers, I will proceed to upload a video in a new thread which will show the lighted state of the routers, when I try to power it on, when i attempt a single cycle long reset of 30 seconds, and when i try 30-30-30.

     

    I will put it in a new thread instead of this as it may shed light on what the router's blinking pattern represents, and (hopefully) bring forward anyone who has encountered a situation like this as well.

  • michaelkenward's avatar
    michaelkenward
    Guru
    Jan 25, 2020
    it_geek wrote:

     

    Since there has been very little information available on the lighting state of the routers..

    Not sure what you mean by that.

     

    Most manuals, including the R8000,have a section called something like "Troubleshoot with the LEDs".

     

    Perhaps you mean the stages they go through to get there.

     

    The power LED, the important one, is either white (working fine), blinking orange (firmware is bust), or blinking white (in recovery mode).

     

    There may be variations on this theme. (At one stage the power LED was green.) But I am sure that the real experts will step in an add their takes on what the disco effects mean.

     

     

  • it_geek's avatar
    it_geek
    Guide
    Feb 02, 2020

    I have checked the manual and accordingly, a corrupt firmware is represented by a blinking white LED - something which I had not seen on the router.

     

    In any event, I have opened up a seperate thread detailing the lighting cycle of both NETGEAR routers. Hopefully we can gain new insight as to why the router is stuck in this bootloop, from observing the LED colours.

     

    Please view the thread here.