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Router no connection, extender works fine?

Ecuadorianeyezz
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Router no connection, extender works fine?

So our router is saying there’s no internet connection, but when we connect to our non-netgear extender, we have a connection. This makes no sense because you’d think if there’s no connection, the extender wouldn’t work either. Any thoughts? We’re at a loss and the netgear support isn’t helpful because we need a support subscription.

Thanks so much.
Model: R6120|AC1200 Dual Band WiFi Router
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plemans
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Re: Router no connection, extender works fine?

What modem/gateway do you have the router connected to?

Firmware on the router? (you have the R6120?)

What extender are you using?

 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
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