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Englishmax15's avatar
Englishmax15
Aspirant
Nov 09, 2020

Router

Hey all, I need help with my nighthawk router.i came home to see I couldn’t log in to my internet so I checked the router and only two lights were on.Those were the power light and the one directly to the right of it.I kept unpowering and repowering.Nothing.Then I factory reset it and I went through the set up and I saw that the lights were on am while I was re setting it back up.once it was set up the lights turned right back off.Ive never had this problem until today.Anything suggestions other then turn it off turn it back on?

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  • plemans's avatar
    plemans
    Guru
    Nov 09, 2020

    From your picture, you don't have anything plugged into the ethernet ports so they wouldn't be on. Same with the usb led's (nothings plugged in). 

    And if the wifi on/off button got pushed that could have the wifi lights off. 

    Push and hold wifi on/off for 2 seconds. 

    Does it work if you hardwire a device into it? 

    • Englishmax15's avatar
      Englishmax15
      Aspirant
      Nov 09, 2020
      There is a Ethernet cable plugged into my modem and where is the wifi on off button I only see a power button
      • plemans's avatar
        plemans
        Guru
        Nov 09, 2020

        The manual would be very beneficial for you. Find it here: 

        https://www.netgear.com/support/product/AC2400.aspx

        the wifi on/off is the 2nd button on the right side. 

        And from the looks of where that cable is and the fact that your internet is white (meaning connected/working) its for the wan port. Not a lan port.