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Slow WiFi speed from AC4000 X6S
Hi; I have the R8000P (AC4000) and about two weeks ago noticed my WiFI speed dropped precipitously from between 300-400Mbps to about 150Mbps. I am on a fiber gigabit plan through my ISP provider.
I continue to pull as expected when connected via hardware - > 950Mbps.
I have been to the router logon.net page and everything seems to be in order. By default at the top under "Wireless" appears the 2.4Ghz ( only) and below are showing my two 5Ghz channels.
- My Speedtest app shows 150Mbps on average
- My Nighthawk app shows consistently >740Ghz! How to explain?
Thanks!
Yes, or 192.168.1.1 or the routers IP address you may have configured on it. There is a FW update section in the routers web page where you navigate to where the file is and select it, then the web page does the rest.
Safari, FireFox or Opera browser will help you get to the Routers web page and update FW.
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router
Should not impact current reservations.
26 Replies
Wireless speeds will not see anything around 900mbps on 5Ghz AC. Depending on wifi design and support, most max out at around 300-500Mpbs on 5ghz AC. Nature of the beast.
https://www.increasebroadbandspeed.co.uk/realistic-speeds-wi-fi-5-and-wi-fi-6
https://www.duckware.com/tech/wifi-in-the-us.htmlThanks, and yes, I understand that. If you notice in my post I tried to point out that prior to the last few weeks I consistently DID get between 3--400Mbps which is what I signed up for an expect. But all of a sudden, beginning about 2 weeks ago it dropped down to 150Mbps? Why?
Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
https://kb.netgear.com/25722/How-do-I-reserve-an-IP-address-on-my-NETGEAR-router