Hi; I have the R8000P (AC4000) and about two weeks ago noticed my WiFI speed dropped precipitously from between 300-400Mbps to about 150Mbps. I am on a fiber gigabit plan through my ISP provider. I continue to pull as expected when connected via hardware - > 950Mbps. I have been to the router logon.net page and everything seems to be in order. By default at the top under "Wireless" appears the 2.4Ghz ( only) and below are showing my two 5Ghz channels. My Speedtest app shows 150Mbps on average My Nighthawk app shows consistently >740Ghz! How to explain? Thanks!

Yes, or 192.168.1.1 or the routers IP address you may have configured on it. There is a FW update section in the routers web page where you navigate to where the file is and select it, then the web page does the rest. Safari, FireFox or Opera browser will help you get to the Routers web page and update FW. https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router Should not impact current reservations.

DesertRat66

Aspirant

Sep 26, 2023

Solved

Slow WiFi speed from AC4000 X6S

Hi; I have the R8000P (AC4000) and about two weeks ago noticed my WiFI speed dropped precipitously from between 300-400Mbps to about 150Mbps. I am on a fiber gigabit plan through my ISP provider.

I continue to pull as expected when connected via hardware - > 950Mbps.

I have been to the router logon.net page and everything seems to be in order. By default at the top under "Wireless" appears the 2.4Ghz ( only) and below are showing my two 5Ghz channels.

My Speedtest app shows 150Mbps on average
My Nighthawk app shows consistently >740Ghz! How to explain?

Thanks!

FURRYe38
Sep 26, 2023
Yes, or 192.168.1.1 or the routers IP address you may have configured on it. There is a FW update section in the routers web page where you navigate to where the file is and select it, then the web page does the rest.

Safari, FireFox or Opera browser will help you get to the Routers web page and update FW.

https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router

Should not impact current reservations.

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Slow WiFi speed from AC4000 X6S