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Janromero's avatar
Janromero
Aspirant
Mar 16, 2020
Solved

Two R7000 connected via a CAT6 cable but showing AMBER lights on 4 LAN ports.

 I am a bit of a network guy for a lot of years now but this really stumped me.  I have a FIOS gateway router (basement) as my main and two Netgear R7000 (family room & upstairs hall), all connected...
  • antinode's avatar
    antinode
    Mar 26, 2020

    Assuming that there's still interest...

     

    > I have a FIOS gateway router (basement) as my main [...]

     

       Has it a maker and model number?

     

    > [...] and two Netgear R7000 (family room & upstairs hall), [...]

     

       Firmware version(s)?  Configured as routers, or as wireless access
    points, or what?

     

    > [...] all connected via CAT6 cable. [...]

     

       If a device has different types of Ethernet ports, then "connected to
    device" is not enough detail.  What, exactly, is connected to what,
    exactly?

     

    > [...] the upstairs hall R7000 router where all 4 LAN port lights are
    > showing AMBER [...]


       And what's connected to them?

     

    > What the heck is going on?!!!

     

       Sounds like bad cable(s), but many things are possible.

     

       For a quick cable test, connect each end to a LAN Ethernet port on an
    R7000, and observe the relevant port-status LED indicators.  For a good
    cable, both port-status LEDs should indicate a maximum-speed connection.
    (And they should agree.)  On an R7000, that would mean white port-status
    LEDs.

     

       When you have identified a good cable, try using it to connect a
    couple of R7000 units together (however you want to do that).  Start
    with a less complex configuration, and build slowly.

     

       Visit http://netgear.com/support , put in your model number, and look
    for Documentation.  Get the User Manual.  Read.  Look for the LED
    descriptions and "Troubleshoot".

     


    > [...] The Amber light means [...]

     

       What it says in the User Manual.

     

    > [...] Do you have devices that are transmitting at 100Mbs (say older
    > computers or laptops) or all they all transmitting at a gig (1000 Mbs).
    > [...]

     

       Presumably, when connecting two R7000 routers, all the ports involved
    are gigabit-capable.  Whether the cables are is a different question.