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Forum Discussion
akak
Jun 01, 2018Tutor
Unknown Error 109 during Firmware Update
Current Firmware: 1.0.9.26_10.2.31
In attempting to get the latest Firmware Update 1.0.9.28_10.2.32, after accepting "Yes" to start the update it begins to start downloading... Then within 3 se...
- Jun 06, 2018
Hi akak and jcd1126,
I tested it in our laboratory and was not able to reproduce the error. I have successfully updated the firmware from 1.0.9.26_10.2.31 to 1.0.9.28_10.2.32. I updated it using the check button in the router web interface and also tried the manual update. The browser I used is Chrome.
How did you update the firmware?
I suggest to manually update the firmware. Here's the reference link:
There is also Hot Fix firmware available. I recommend to update the firmware to the latest version.
https://kb.netgear.com/000057097/R7000-Firmware-Version-1-0-9-30-Hot-Fix
Regards,
Blanca
Community Team
bkbell
Jun 11, 2018Aspirant
Identical problem as the others, older version of the router. I was trying to update to Firmware version V1.0.1.48_10.0.30 from V1.0.1.46_10.0.28. I was able to manually update, but it seems like the previous version 1.0.1.46 broke the automatic update feature of the Netgear Genie software. I don't see any hotfixes for my version of the router but I would love to see the automatic update functionality restored.
- gsoJun 12, 2018Guide
In the Genie app on the browser, click on Advanced, then click on Reboot in upper left Router Information panel. After it reboots run the firmware update.
- mluvw47Jun 13, 2018Aspirant
Got exactly the error message. I used my phone to login 192.168.1.1 Reboot the router and then update firmware work just fine.