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Forum Discussion
akak
Jun 01, 2018Tutor
Unknown Error 109 during Firmware Update
Current Firmware: 1.0.9.26_10.2.31
In attempting to get the latest Firmware Update 1.0.9.28_10.2.32, after accepting "Yes" to start the update it begins to start downloading... Then within 3 se...
- Jun 06, 2018
Hi akak and jcd1126,
I tested it in our laboratory and was not able to reproduce the error. I have successfully updated the firmware from 1.0.9.26_10.2.31 to 1.0.9.28_10.2.32. I updated it using the check button in the router web interface and also tried the manual update. The browser I used is Chrome.
How did you update the firmware?
I suggest to manually update the firmware. Here's the reference link:
There is also Hot Fix firmware available. I recommend to update the firmware to the latest version.
https://kb.netgear.com/000057097/R7000-Firmware-Version-1-0-9-30-Hot-Fix
Regards,
Blanca
Community Team
bkbell
Jun 11, 2018Aspirant
Identical problem as the others, older version of the router. I was trying to update to Firmware version V1.0.1.48_10.0.30 from V1.0.1.46_10.0.28. I was able to manually update, but it seems like the previous version 1.0.1.46 broke the automatic update feature of the Netgear Genie software. I don't see any hotfixes for my version of the router but I would love to see the automatic update functionality restored.
gso
Jun 12, 2018Guide
In the Genie app on the browser, click on Advanced, then click on Reboot in upper left Router Information panel. After it reboots run the firmware update.
- mluvw47Jun 13, 2018Aspirant
Got exactly the error message. I used my phone to login 192.168.1.1 Reboot the router and then update firmware work just fine.