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Forum Discussion
akak
Jun 01, 2018Tutor
Unknown Error 109 during Firmware Update
Current Firmware: 1.0.9.26_10.2.31
In attempting to get the latest Firmware Update 1.0.9.28_10.2.32, after accepting "Yes" to start the update it begins to start downloading... Then within 3 se...
- Jun 06, 2018
Hi akak and jcd1126,
I tested it in our laboratory and was not able to reproduce the error. I have successfully updated the firmware from 1.0.9.26_10.2.31 to 1.0.9.28_10.2.32. I updated it using the check button in the router web interface and also tried the manual update. The browser I used is Chrome.
How did you update the firmware?
I suggest to manually update the firmware. Here's the reference link:
There is also Hot Fix firmware available. I recommend to update the firmware to the latest version.
https://kb.netgear.com/000057097/R7000-Firmware-Version-1-0-9-30-Hot-Fix
Regards,
Blanca
Community Team
milesdabhlo
Jun 23, 2018Aspirant
Same error message. Rebooted router and then was able to updatefirmware.
madbrain
Jun 23, 2018Luminary
Experiencing the same error 109 here trying to update my R7000 .
- madbrainJun 23, 2018Luminary
Rebooting the router allowed the update to go through without error.
FYI, error 10 in Linux is :
http://www-numi.fnal.gov/offline_software/srt_public_context/WebDocs/Errors/unix_system_errors.html
Probably some kind of leak going on in the R7000 OS causing the issue.
- mluvw47Jun 23, 2018Aspirant
Yes, I have experience same thing. Reboot it first then run the update work. You wonder if NetGear would have done some good QA job testing on this.
- JohnnyConkerooJul 12, 2018Aspirant
I got the same error using the browser interface (both Firefox and Chrome). I installed Genie, which I had not reinstalled after a previous OS reset, and told it to do the update. It succeeded. Wasn't necessary to reboot the router.