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Forum Discussion
JLastar
Aug 05, 2020Aspirant
model R6400 Cell phone issues
I would like to be able to use my computer to edit information. Such as change the password, or add an extender. I have a problem using my cell phone as the screen is small as my 81 year old eyes do...
- Aug 14, 2020
I was finally able to get to it with my computer and make the changes I needed to make.
What I had to do was go into my browser and delete cache and history.
When I signed on again I found there was an update to the firmware.
I updated that but still have to delete my cache any time I want to access the routher.
Thank you for your suggestions. I appreciate them.
John
DarrenM
Aug 14, 2020Sr. NETGEAR Moderator
It sounds like the Ip address of the router has changed and that's why you can not access it. Is your ISP modem have a router built into it?
DarrenM
JLastar
Aug 14, 2020Aspirant
I was finally able to get to it with my computer and make the changes I needed to make.
What I had to do was go into my browser and delete cache and history.
When I signed on again I found there was an update to the firmware.
I updated that but still have to delete my cache any time I want to access the routher.
Thank you for your suggestions. I appreciate them.
John