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Forum Discussion
Xino
Oct 21, 2017Tutor
nighthawk R7000 firmware V1.0.9.12_1.2.23 update wifi problems
i have a problem with my wifi after updating firmware to V1.0.9.12_1.2.23. after i updated i got less then half the download speed on my wifi now. anyone got the same problem, and how do i fix it ?...
- Nov 21, 2017This is the reply from the helpdesk from yesterday : Hello,
Thank you for contacting Netgear Support.
Unfortunately our developers do not announce the release dates of upcoming firmware, so I am unable to supply you with that information.
You have indicated that there are problems with the router performance since you updated the firmware. In such a case, it is possible to downgrade the firmware, until a new version of the firmware is released that addresses the problems of the earlier version.
To downgrade your firmware, please follow these steps :
1) Go to this link to download the firmware version 1.0.9.10. (Current version is 1.0.9.12)
https://kb.netgear.com/000049003/R7000-Firmware-Version-1-0-9-10
->Save this file, and extract the zip into a folder, e.g. on your desktop
2) Connect an Ethernet cable to your router and a laptop / PC
3) Open a browser and go to this address : routerlogin.net
4) Enter the password that you chose during the router setup. If you did not change it, it will be ‘password’
5) When you see the menu, go to Advanced -> Administration -> Router Update
6) Click on Browse and choose the folder where you unpacked the zip file, then choose the .chk file.
7) Click on Upload and wait for the installation to complete.
I hope this will help you with the performance problem of your router.
I look forward to hearing from you.
Please note that if you prefer to communicate in Dutch just reply to this case in Dutch.
Have a great day,
Kind regards
Joeri
Netgear Level 1 Technical Support
http://support.netgear.com
Fer2017
Oct 30, 2017Aspirant
I got the same router problem, with R7000-V1.0.9.12_1.2.23 my lan and wifi speeds are terrible. At first I turned back to R7000-V1.0.7.12_1.2.5, then the speed is perfect. But with the latest wifi wpa2 crack attack, I decided to install R7000-V1.0.9.12_1.2.23 back again. Hope they will fix the problem soon, otherwise maybe I will install a custom OS.
MOSO
Nov 01, 2017Guide
The roll back I did to version 1.0.9.6 four days ago still works. With the latest update only my download speed was slow, my lan and WiFi upload speed was good. I’m using the 5g WiFi connection. I hope NETGEAR sends out a fix soon for the download issue with the latest firmware
- compaholicNov 02, 2017Aspirant
Same here. 1.0.9.6 is latest that stabilizes the WiFi speeds. Hope Netgear can get this fixed soon