"Attached devices" and "Access Control" not working on Nighthawk X10

Hoping someone can help before I give up and send this router back. Router setup was routine. I do not protect my home network with a password; rather I use a MAC access list, which worked with my ...

Troubleshooting

bbaraniec
Aug 07, 2018
ChristineT DarrenM I was able to change names and status from allowed to block and remove (null) devices.

Some of the devices had proper description as long as they were offine, as soon as they were connected to router the name was replaced with "n/a". In some cases I was able to fix the name in Access Control. In couple cases the name change was not being saved. In those cases I've used Connected Devices and the name was accepted.

Also changing device type in Connected Devices works. The Genie App still doesn't recognize the proper types of some devices. For example my iPhone type is set to iPhone and in Genie App is shown as Arlo.

That's it basically, both Access Control and Connected Devices are accessible again and working as intendet. Thanks.

WAJ

Aspirant

Sep 19, 2018

Same here even now with v1.0.4.12

DarrenM

Sr. NETGEAR Moderator

Sep 20, 2018

Hello Waj

I have sent you a PM

DarrenM

schumaku
Guru
Sep 21, 2018
DarrenM can you share the basic tenor of the PM - is a factory reset required to fix the potentially corrupted config, or is the firmware supposed to be fixing potential config issues? It's very difficult to help other users in the community if things are handled in PM.
R9000help
Aspirant
Oct 11, 2018
I am having the same issues with no access control. Can you PM me a link to the beta firmware? After over a year of struggling with this issue i need to try something. Thanks
- schumaku
  Guru
  Oct 11, 2018
  R9000help Netgear is about to establish a closed-group for this Beta ChristineT and Christian_R are able to grant the access.

Forum Discussion

"Attached devices" and "Access Control" not working on Nighthawk X10