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r8000 "wireless" wont turn on

jerrydtm
Aspirant

r8000 "wireless" wont turn on

So i have the r8000 I got from a from a friend to try to fix. the problem is the "wifi" doesnt work. I have tried everything from pressing the wifi button on the router for 2 seconds all the way to a hard reset. so far nothing has allowed the wifi to work. anything plugged into the lan works but no wifi. 

 

lights are all white and show 2.4 and 5 is supposed to be on.

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 1 of 4
plemans
Guru

Re: r8000 "wireless" wont turn on

Have you tried reinstalling the firmware (or downgrading) and then doing a factory reset?

If the firmware was corrupt, sometimes a reinstall is needed

Message 2 of 4
jerrydtm
Aspirant

Re: r8000 "wireless" wont turn on

i did update it when it first booted. but that sounds like it could work.

any chance you can walk through how to do that?

 

Message 3 of 4
plemans
Guru

Re: r8000 "wireless" wont turn on

go to the support site for your device here: Nighthawk X6 R8000 | AC3200 Tri Band Router | NETGEAR Support

The click on downloads. Then "view previous versions" That'll have older versions. Download the one you want and extract it. Then follow the manual update guide but use the firmware you downloaded and not the newer versions. 

 

How do I manually update the firmware on my NETGEAR router? | Answer | NETGEAR Support

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