This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
I have an issue right now with my router. Just started this morning where the ethernet works. The ps4 is plugged in and we can stream and use the internet. The wifi isn't on and I can figure out what to do. I have already logged into routerlogin.com, couldn't find anything that was off and I unplugged and turned off both modem and router for more than 5 minutes.
@redmanh wrote: I unplugged and turned off both modem and router for more than 5 minutes.
In the right order?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
What firmware version do you have on the R9000 device?
A number is more useful than "the latest". There may be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that sits between this router and the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?
I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
