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Forum Discussion
ATTN Netgear Support -- MR60, MS60, slow connection speeds.
To any Netgear rep here, I purchased a Nighthawk Mesh system with one MR60 and two MS60s from Costco just over 3 months ago. Since day one I've experienced slow connection speeds whether wired or w...
I have the Nighthawk MR80 Mesh system with 3 stalites (addeded and extra). I have issues with speeds. I have reported to support hours ont he phone no resolution. They charged me to replace my MR80 seems to work fine then issues. I erase reset several times. The only thing that ever worked was when the MR80 router was a sub of my Bitdefender Box. Yes, I konw you cant have 2 subscriptons, that was not the issue. My Biddefender Box died, and i removed it from the network (3 years old). As such I needed to plug directly into my MR80, that was 2 days ago an now my connections are dragging again. Las time this happened my router logs keep entering a "Dos Attack" It was at those times I would experience the huge reuduction in speeds. it worked fine if the MR80 was not the main device, now that it is the main device it started again...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a factory reset and setup from scratch been performed since last update?
Power OFF The ISP Modem as well for 30 seconds then back on. Walk thru the setup wizard and be sure to write down all important information. Be sure not to enable Armor, Circle, Access Controls, QoS or Traffic Meter on the MR.
tcrow wrote:
I have the Nighthawk MR80 Mesh system with 3 stalites (addeded and extra). I have issues with speeds. I have reported to support hours ont he phone no resolution. They charged me to replace my MR80 seems to work fine then issues. I erase reset several times. The only thing that ever worked was when the MR80 router was a sub of my Bitdefender Box. Yes, I konw you cant have 2 subscriptons, that was not the issue. My Biddefender Box died, and i removed it from the network (3 years old). As such I needed to plug directly into my MR80, that was 2 days ago an now my connections are dragging again. Las time this happened my router logs keep entering a "Dos Attack" It was at those times I would experience the huge reuduction in speeds. it worked fine if the MR80 was not the main device, now that it is the main device it started again...