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Cannot ping the device in same network (MR60)
Switched to this device 3 days ago and having a hardtime managing my network since then. Worst customer-care support ever even with premium support Spend Three hours on calls all-together today wit...
I am having the same problem Nighthawk MR60/MS60 MESH network. I am not able to PING or connect to PCs and an HP Officejet PRO 9010 printer over Wi-Fi unless they all happen to use Wi-Fi from the router (MR60). I have one PC that is connected to the router via CAT6 Ethernet that works fine in all cases. It appears, to me, to be an issue with the satellite (MS60). If I power the MS60 off and force everything wireless to use the router's Wi-Fi everything works perfectly. It almost seems that Wi-Fi clients on the satellite are forced to use Wi-Fi separation security. Either that or Netgear has a serious routing issue in their MESH implementation. You are absolutely correct ICMP PINGs do not work either. I have searched high and low for a Wi-Fi separation setting, but no joy. HELP US PLEASE Netgear! Your customers need a fix for this problem.
I talked with Joshua at Netgear Level 2 Support. He was able to provide a beta firmware that has completely fixed the issue for me for the last two weeks. He said that the new firmware should be released “soon”.
Good luck!
The beta firmware that I was provided was V1.0.6.103
It looks like Netgear just released a new firmware today, 1.0.6.116. I haven't tested it to see if it includes the same fix as the beta firmware. There is nothing in the new release notes about our issue, I don't know.
1.0.6.116 Release notes:
- Fixed security issues.
- Fixed Armor won’t identify joined satellite as a vulnerable device.
- Fixed unnecessary internet DNS queries from satellites.
- Fixed the speed test results that are different between APP and web GUI and improve the speed test accuracy.
- Fixed potential internet disconnection while MK63 is in star topology and signal strength between router and other two satellites are similar.
I'll report back after I test.
Christian_R Do you have any input?
I waited and install the official release, 1.0.6.116, a few minutes ago. No problems so far.
- I tested 1.0.6.116 and local games and my HomePod didn’t work. I switched back to the beta firmware that I was running before now everyone is working again.
I’ll just stick with this beta firmware until I can test whatever comes out after 6.116.Might try a factory reset after a FW update if you run into problems next time.
