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Forum Discussion
Cannot ping the device in same network (MR60)
Switched to this device 3 days ago and having a hardtime managing my network since then. Worst customer-care support ever even with premium support Spend Three hours on calls all-together today wit...
Wish I could get my hands on that beta firmware. Not sure it's worth fighting with customer service over. I am having the same problems everyone else is having and it makes no sense other than some internal error between the router and satellite so nothing any of us can do until they put the fix in the latest firmware. I am to the point where I am about to just kill the satellite until there is new firmware out.
My solution was to switch to an Asus mesh Wi-Fi 6 router system and resolve to never buy a Netgear product again. By having zero firmware updates released with no solution to this large problem, Netgear made it very clear we are not a priority to them.
good luck with it!
I've heard good things about Asus but I haven't ever played with their mesh systems.
