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Markronelle49's avatar
Jan 17, 2022

MR60 Satellite issues

I have the Nighthawk MR60 Mesh system. Recently, we have noticed that nothing is connected to the 2 satellites that we have. We even have a TV right next to one of them. Anyone know what to do about this? I am not very tech saavy.

 

13 Replies

  • What is the size of your home? Sq Ft?
    What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between MR and MS📡 to begin with depending upon building materials when wirelessly connected.
    https://kb.netgear.com/000061709/Where-should-I-place-the-Mesh-WiFi-satellite-of-my-Nighthawk-Mesh-WiFi-6-and-Tri-band-Mesh-WiFi-6-products 📡

     

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    Also try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings

    • Markronelle49's avatar
      Markronelle49
      Aspirant

      Firmware is V1.1.6.122

      All satellites are over 30 ft from router. I bought these in August. It had showed prior what device was hooked up to the router and satellites. Now it appears that nothing is hooked up unless wired in, even though all computers and tvs are working. 

      Hardware VErsion MR60

      SN 63A8137PA0962

       

      I have rebooted and no change. 

      • FURRYe38's avatar
        FURRYe38
        Guru

        Can you post a screen capture if what your see?

         

        What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

         

        Also try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings