MR60 dhcp errors

[posttrad]

Been having a lot of trouble with this router going offline and only being able to come back after a reset. some devices will reconnect but most give dhcp errors. I sometimes have to reset the router multiple times over the course of hours just to be able to access the admin page. I also can’t change the name or password from default otherwise no devices will connect.
I called support but I’m past 90 day warranty for phone support had this router for less than a year but I’m at the end of my rope, wondering if I should just buy a new router

[FURRYe38]

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.

[posttrad]

Factory reset firmware
Spectrum modem not sure of the model #
Using Lan cable that came in the box

Sometimes turning Qos on will help for a few days. Not sure if that matters. Also when connected to a MacBook I can only access a few websites while others say server not responding

[FURRYe38]

What Firmware version is currently loaded on the MK system?

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Can you look at the front or back for any printing or sticker information? 

[posttrad]

Modem is EN2251 hitron
I can’t currently connect to the admin page to check firmware. Currently restarting/ resetting until I can get a connection on at least one device.

[FURRYe38]

Can you disconnnect the MR from the modem and connect 1 wired PC to the MR and factory reset the MR and walk thru the setup wizard with the PC and web browser at 192.168.1.1? 

[FURRYe38]

What Firmware version is currently loaded on the MK system?

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@posttrad wrote:
Modem is EN2251 hitron
I can’t currently connect to the admin page to check firmware. Currently restarting/ resetting until I can get a connection on at least one device.

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