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New - MR60 / MS60 Firmware Version 1.1.7.132 Released
New Features and Enhancements: 10/17/2022
- Fixed Armor might be deactivated issue after FW update.
- Fixed SPC doesn’t work after users block devices in Access Control.
- Support Xunyou service in China.
- Fixed security issues.
- Fixed NH APP not show any device under satellite.
- Moved customize SSID to basic mode. https://kb.netgear.com/000063027/Can-I-create-separate-2-4GHz-and-5GHz-SSIDs-on-my-Nighthawk-Mesh-WiFi-6-products
NOTICE: If users are experiencing problems if there system is Auto Updated over nite and the system stops working for any reason, please download the FW files from the link below and manually apply the FW file to the MS FIRST, then the MR lastly using a wired PC and web broswer. Aftrer the units are back to a ready state, factory reset and setup from scratch. Information on how to manually update FW is linked below in ths post.
Download Link:
https://www.netgear.com/support/product/mk62.aspx#download
Installation Instructions:
- Download the firmware to a convenient place such as your desktop.
- Log in to the router using http://routerlogin.net
- Click the ADVANCED tab.
- Click Administration.
- Click Router Update.
- Click the Manual Update tab.
- Select satellite first and a new web page pops up. Please browse the new satellite firmware and upgrade satellite firmware first.
- After you finish the satellite firmware upgrade, please find “Locate and select the upgrade file on your disk” on the MR60 web GUI and click “Browse” and locate the file you just downloaded.
- Click Upload. While the firmware is loading, do not interrupt the upgrade process.
- The router reboots when the upgrade is complete. After the router boots up and the LED becomes steady blue.
To check that the upgrade was successful, log in to the router again at http://routerlogin.net and check the firmware version.
If you manually update, be sure to update the MS first, then MR lastly.
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router
NOTE: Update the MS first, then the MR lastly. After the FW files are loaded and the MS and MR are ready, power OFF the MS and MR for 2 minutes then back ON.
Unplug the power adapters from the power wall outlet.
A factory reset maybe needed if problems are encountered:
https://kb.netgear.com/24233/How-do-I-erase-the-configuration-settings-on-my-Nighthawk-router
This article applies to:
Let us know how it works for you. Please leave feed back in this thread.
21 Replies
I have 1 MR60 router and 3 MS60 satellites. All were running the current 1.1.7.132.
I am not certain when mine updated their firmware, but I've been noticing issues over the past few weeks. Mostly that wifi seemed to be bouncing up and down randomly (with an IP Configuration failed error which would eventually go away), while ethernet was stable. But today that all came to an end. Both wifi and ethernet stopped working, though I could confirm the ISP was fine.
Through hours of trial and error, where some wifi devices would work, and some ethernet devices would work, and the rest just wouldn't, I came to the conclusion it was an issue with DHCP.
Statically assign an address, wifi or ethernet, and it was fine. DHCP, a couple would work, most not. I think it is having trouble either reassigning addresses, or freeing up old ones.
I've had the same setup a year now, and no problems. I'm showing 139 devices attached though, and that's not right. I might have about 70-80 actual devices counting lights, watches, phones, computers, TVs, etc.
My gut fix was to factory reset and start over. Before doing that though, I turned off auto-updates on firmware and reverted back to 1.1.6.124. After doing that, and rebooting the router/satellites, it was a little sluggish, but after about 15 minutes, everything started connecting fine and no problems since. No factory reset needed.
Netgear, look at the DHCP stuff and test on a bigger scale than what you apparently are doing. Either the cache is not getting flushed properly between disconnects/reconnects, or something. Also, you need to add a better check in there for assigning an IP to a device when another device already has that IP, AND the IP is in the DHCP range. I understand if a device has a static IP and that can cause a conflict. But I am speaking about 2 devices, both on DHCP, and both end up with the same IP. That should be something you can avoid.
If you seen problems after a FW update, a factory reset is recommended. and is mentioned in this post thread.
I've been running this version of FW on my MK63 fine, both my MS were updated manually.
I wouldn't be surprised if the auto update from NG process is messing things up. Why I recommend manually downloading FW files and updating the MS first then MR lastly using a wired PC and web browser.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)?Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200
I sue this all the time and have not seen any issues here with this configuration.
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz. I use 1 and 40 here.
Any Wifi Neighbors near by? If so, how many?
MTester wrote:
I have 1 MR60 router and 3 MS60 satellites. All were running the current 1.1.7.132.
I am not certain when mine updated their firmware, but I've been noticing issues over the past few weeks. Mostly that wifi seemed to be bouncing up and down randomly (with an IP Configuration failed error which would eventually go away), while ethernet was stable. But today that all came to an end. Both wifi and ethernet stopped working, though I could confirm the ISP was fine.
Through hours of trial and error, where some wifi devices would work, and some ethernet devices would work, and the rest just wouldn't, I came to the conclusion it was an issue with DHCP.
Statically assign an address, wifi or ethernet, and it was fine. DHCP, a couple would work, most not. I think it is having trouble either reassigning addresses, or freeing up old ones.
I've had the same setup a year now, and no problems. I'm showing 139 devices attached though, and that's not right. I might have about 70-80 actual devices counting lights, watches, phones, computers, TVs, etc.
My gut fix was to factory reset and start over. Before doing that though, I turned off auto-updates on firmware and reverted back to 1.1.6.124. After doing that, and rebooting the router/satellites, it was a little sluggish, but after about 15 minutes, everything started connecting fine and no problems since. No factory reset needed.
Netgear, look at the DHCP stuff and test on a bigger scale than what you apparently are doing. Either the cache is not getting flushed properly between disconnects/reconnects, or something. Also, you need to add a better check in there for assigning an IP to a device when another device already has that IP, AND the IP is in the DHCP range. I understand if a device has a static IP and that can cause a conflict. But I am speaking about 2 devices, both on DHCP, and both end up with the same IP. That should be something you can avoid.
After new firmware was installed overnight. WIFI is not allowing some devices to connect. In the admin panel, it is showing a few devices are online but will not allow others to connect. I have rebooted, removed the power for 2+ min, etc still nothing. Was working just fine late last night.(Oct 16). I have not yet tried a factory reboot as all my wired connections are working just fine. Frustrating that due to firmware my network goes down and I might have to pay for support for an issue that was caused but the device.
Do a factory reset.
Getting the same problems here, my WiFi has been going up and down all day, hard wired OK.
Already tried restarting units after powering down, still getting the wifi issue.
Same with mine. I had to revert the firmware back to v1.1.6.xxx
What happens if you turn the MR and MS OFF. Then power ON the MR only. Do these devices connect to the MR?
What devices are not re-connecting?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
https://kb.netgear.com/000061709/Where-should-I-place-the-Mesh-WiFi-satellite-of-my-Nighthawk-Mesh-WiFi-6-and-Tri-band-Mesh-WiFi-6-products 📡What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Last resort would be a factory reset and setup from scratch.
Tagoren06 wrote:
After new firmware was installed overnight. WIFI is not allowing some devices to connect. In the admin panel, it is showing a few devices are online but will not allow others to connect. I have rebooted, removed the power for 2+ min, etc still nothing. Was working just fine late last night.(Oct 16). I have not yet tried a factory reboot as all my wired connections are working just fine. Frustrating that due to firmware my network goes down and I might have to pay for support for an issue that was caused but the device.
