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Forum Discussion
New - MR60 / MS60 Firmware Version 1.1.7.132 Released
New Features and Enhancements: 10/17/2022
Fixed Armor might be deactivated issue after FW update.
Fixed SPC doesn’t work after users block devices in Access Control.
Support Xunyou service in...
After new firmware was installed overnight. WIFI is not allowing some devices to connect. In the admin panel, it is showing a few devices are online but will not allow others to connect. I have rebooted, removed the power for 2+ min, etc still nothing. Was working just fine late last night.(Oct 16). I have not yet tried a factory reboot as all my wired connections are working just fine. Frustrating that due to firmware my network goes down and I might have to pay for support for an issue that was caused but the device.
What happens if you turn the MR and MS OFF. Then power ON the MR only. Do these devices connect to the MR?
What devices are not re-connecting?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
https://kb.netgear.com/000061709/Where-should-I-place-the-Mesh-WiFi-satellite-of-my-Nighthawk-Mesh-WiFi-6-and-Tri-band-Mesh-WiFi-6-products 📡
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Last resort would be a factory reset and setup from scratch.
Tagoren06 wrote:
After new firmware was installed overnight. WIFI is not allowing some devices to connect. In the admin panel, it is showing a few devices are online but will not allow others to connect. I have rebooted, removed the power for 2+ min, etc still nothing. Was working just fine late last night.(Oct 16). I have not yet tried a factory reboot as all my wired connections are working just fine. Frustrating that due to firmware my network goes down and I might have to pay for support for an issue that was caused but the device.