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Forum Discussion
FURRYe38
Oct 17, 2022Guru
New - MR60 / MS60 Firmware Version 1.1.7.132 Released
New Features and Enhancements: 10/17/2022
Fixed Armor might be deactivated issue after FW update.
Fixed SPC doesn’t work after users block devices in Access Control.
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FURRYe38
Oct 17, 2022Guru
Ok, so your system is back up and running again after a FR and your devices are all connected again?
dihy wrote:
All units are on 1.1.7.132, I had to factory reset the devices to get them to reconnect, then restarted the satellites again to get them to connect to the main.
dihy
Oct 17, 2022Aspirant
Took about an hour of redoing settings to get the network up.
This is very garbage behavior of netgear tbh, pushing the firmware update without notification and killing user networks. I was in the middle of a work meeting and everything started going haywire.
- FURRYe38Nov 16, 2022Guru
Any progress on this?
Were you able to contact the ISP?
Are you still using v.132 FW?
Tagoren06 wrote:
1) Both units were on same firmware
2) After doing a bit more troubleshooting and calling my ISP and walking through their stupid checklist for the 1 millionth time all of a sudden the network came back to full life. The ISP suggested that I connect my modem MFG about not getting the top connection rate that I should be. (classic point the finger) After doing so The MFG informed me that particular models of modems from across all MFG with this specific ISP for sure gain interference when the speeds go above 800MB. The ISP should have advised about this at the time of install of the modem (they did not).
I have all equipment that is rated for 1-2 GB speeds but because my ISP has some issue with them they put a limiter on them and I am getting up to 400MB of interference over time. This explains why each week or so I am having issues with my network ever since upgrading to this speed. I am pissed, to say the least about this as the ISP has not mentioned or acknowledged this and it has cost me money for new equipment thinking that was the issue when in reality it is them forcing you into either their specific branded equipment OR a very specific type of equipment.
My next call is back to the ISP and see what their new answers will be given this new information. Oh this should be fun.
- FURRYe38Oct 19, 2022Guru
OH yay. Have fun with that. Thanks for letting us know.
Good Luck.
- Tagoren06Oct 19, 2022Aspirant
1) Both units were on same firmware
2) After doing a bit more troubleshooting and calling my ISP and walking through their stupid checklist for the 1 millionth time all of a sudden the network came back to full life. The ISP suggested that I connect my modem MFG about not getting the top connection rate that I should be. (classic point the finger) After doing so The MFG informed me that particular models of modems from across all MFG with this specific ISP for sure gain interference when the speeds go above 800MB. The ISP should have advised about this at the time of install of the modem (they did not).
I have all equipment that is rated for 1-2 GB speeds but because my ISP has some issue with them they put a limiter on them and I am getting up to 400MB of interference over time. This explains why each week or so I am having issues with my network ever since upgrading to this speed. I am pissed, to say the least about this as the ISP has not mentioned or acknowledged this and it has cost me money for new equipment thinking that was the issue when in reality it is them forcing you into either their specific branded equipment OR a very specific type of equipment.
My next call is back to the ISP and see what their new answers will be given this new information. Oh this should be fun.
- FURRYe38Oct 17, 2022Guru
Ok, thanks for letting us know.
Is there a check box for disabling or enabling FW updates on the MRs web page under Advanced tab/Admin? If there is, might uncheck this.Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
dihy wrote:
Took about an hour of redoing settings to get the network up.
This is very garbage behavior of netgear tbh, pushing the firmware update without notification and killing user networks. I was in the middle of a work meeting and everything started going haywire.