NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MarcHChampagne
Nov 21, 2020Guide
Nighthawk mesh MR60 - devices that require 2.4 GHz connection
Please be patient and descriptive in your replies, I pick things up pretty quickly but am far from a network engineer. I upgraded my entire network when the pandemic lockdown started due to my en...
- Nov 28, 2021
Thank you so much worked for me...I turned off my 2 satellites and went into my garage. I connected all my smart outlets in there.
retromad
Mar 23, 2021Star
Some of the devices were on 2.4 and some were on 5. I agree, there should be no difference at layer 2, however, the google minis in particular, seemed to not like being spread across both bands and would routinely drop off or not be visible/pingable. They would also inexplicably be reachable via the guest network during this time. This tells me there is something wonky (or a bug) with the way the mr60 is bonding or routing traffic across the bands on the same sid. If I can reach(ping) a device from the guest sid but not from its own sid that's a problem. It shouldn't be like it is, but it do...
This issue could also be partially due to having too many devices on the MR60 as I did have about 25 all connected in a mixed 2.4/5 sid. Maybe when these units are in heavy use or taxed they exhibit behaviors that have not been fully explored or documented by netgear?
Either way, upgrading to the orbi fixed all issues that I had.
For those still struggling to get 2.4 on your mr60 mesh. Just unplug all your satilites and cover your router in foil. Then go as far away as you can and check which band your on (should be 2.4). Using my house as an example, I had to go down a floor and to the opposite side of my house.
This issue could also be partially due to having too many devices on the MR60 as I did have about 25 all connected in a mixed 2.4/5 sid. Maybe when these units are in heavy use or taxed they exhibit behaviors that have not been fully explored or documented by netgear?
Either way, upgrading to the orbi fixed all issues that I had.
For those still struggling to get 2.4 on your mr60 mesh. Just unplug all your satilites and cover your router in foil. Then go as far away as you can and check which band your on (should be 2.4). Using my house as an example, I had to go down a floor and to the opposite side of my house.
parched
Oct 27, 2021Initiate
did the foil thing and it work ... sigh
- svinakolluNov 04, 2021Aspirant
I see Guest SSID always connecting to 2.4ghz, I am able to connect to my IOTs those need 2.4ghz connection type.
- FURRYe38Nov 04, 2021Guru
đ
- retromadNov 04, 2021StarUnplug your sats and put foil over the top of your router. Go to a far corner of your house and then boom! 2.4ghz only. This is because 5ghz is more sensitive to range and objects in the path of the signal. The foil screws up 5ghz more than 2.4 so you are basically blocking that frequency enough to force 2.4.
- FURRYe38Nov 04, 2021Guru
And does reducing the power output of the 5Ghz radio on the MR have same effect?
- retromadNov 04, 2021StarProbably, don't know/didn't try that.
- FURRYe38Nov 04, 2021Guru
Would be first suggestion to try.
- retromadNov 04, 2021StarWhy would I "try" some settings that I am not aware even exist and may not work vs something I know will work? If (random setting you should try) is/was a known good way to add 2.4 devices why is it not the top comment? I get you are trying to be helpful, however, unless you "know" a better way please stop.
- FURRYe38Nov 06, 2021Guru
I guess you don't under stand what forums are for then. Forums have user experineces to offer. However it's up to you to try them. If not, then thats your choice. You'll need to contact NG support and ask for there help and information. No need to waste my time.
Good Luck.