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Re: MR60/MS60 Increasingly Losing Connections

dmonder
Follower

Re: MR60/MS60 Increasingly Losing Connections

I just started experiencing this problem as well, so there are at least 2 now (yay!). I need to look into any updates to my modem but I am not at home at this time. I noticed the problem when I connected my Samsung Tab S9+ to my network and it was experiencing this problem regularly. Now it seems to be impacting all our devices. I was not experiencing this problem about 3 weeks ago.

 

More to come.

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FURRYe38
Guru

Re: MR60/MS60 Increasingly Losing Connections

Is the front LED on the MR turning AMBER when this happens? Or remains BLUE?

 

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.

 

What is the size of your home? Sq Ft? 

 

Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-...

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