- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
AX1800 model RAX20 disconnecting every day at the same time.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
AX1800 model RAX20 disconnecting every day at the same time.
I have had the AX1800 RAX20 router for approximately 2 weeks. Ever since I hooked it up, the wifi disconnects at the same time every day. Every night at 8:13 to be exact. Every day since I plugged it up. My kids say it happens in the mornings too, but I cannot confirm that. It will knock everyone offline for 2-3 minutes and then come back online and work fine. Any suggestions on what could be causing it and what I can do to fix it? The modem is a cable modem, that was updated a few weeks before I purchased this router.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: AX1800 model RAX20 disconnecting every day at the same time.
Hi AdamBH1282,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian
• Introducing NETGEAR WiFi 7 Orbi 770 Series and Nighthawk RS300
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more